Someone with an iPhone sends you a photo, you tap to open it on your Android phone, and… it won’t load, or it shows a broken image. The file is almost certainly a .heic, Apple’s default photo format. Whether your phone can open it depends on how new it is — and when it can’t, there’s a quick fix that doesn’t even require installing anything. Here’s the full rundown.
Can Android open HEIC at all?
Sometimes, yes. Support has improved a lot:
- Android 10 and newer includes HEVC decoding at the system level, so the Google Photos app and the Files app can often display HEIC files directly.
- Older Android versions generally cannot open HEIC, and you’ll see a broken or blank image.
- Third-party gallery apps are hit-or-miss — some support HEIC, many don’t, even on newer phones.
So the first thing to try is simply opening the file in Google Photos or Files by Google. If it shows up, you’re done. If it doesn’t, the file isn’t broken — your app or Android version just lacks HEVC support, and you’ll need to convert it.
Why HEIC trips up Android
HEIC stores its image data using HEVC (H.265) compression. To display it, a device needs the matching decoder. Apple devices include it; Android’s support is more fragmented, varying by version, manufacturer, and app. It’s the same root cause that makes Windows unable to open HEIC files by default — a missing codec, not a damaged photo.
The easiest fix: convert to JPG (no app needed)
If your phone won’t open the HEIC file, the fastest solution is to convert it to JPG — a format every Android gallery app understands. You don’t need to install anything; you can do it right in your mobile browser.
Our HEIC to JPG converter works on Android phones:
- Open the converter in Chrome (or any browser) on your Android phone.
- Add the HEIC file — tap to select it from your downloads or storage.
- Convert. The work happens on your phone; the file isn’t uploaded anywhere.
- Download the JPG. It saves to your phone and opens instantly in your gallery.
Because the conversion is client-side, even sensitive photos stay private on your device. That matters more than people realize — see why you shouldn’t upload your photos to online converters.
Other ways to handle HEIC on Android
- Ask the sender to change formats. If you regularly get HEIC files from one person, ask them to set their iPhone to Settings > Camera > Formats > Most Compatible, which sends JPGs instead. Our turn off HEIC on iPhone guide explains exactly how.
- Use a dedicated converter app. The Play Store has HEIC converter apps, but many upload your files to a server and add ads or sign-ups — the browser method avoids both.
- Convert on a computer. If the photos are also on a PC, you can batch-convert them there. See how to batch convert HEIC files.
What about receiving HEIC over messaging apps?
How a HEIC file arrives depends on the app. Some messaging and email services auto-convert images to JPG, while others pass the original HEIC straight through. If a photo arrives as .heic and won’t open, the same browser conversion fixes it regardless of how it got to you.
The bottom line
Newer Android phones can often open HEIC files in Google Photos or Files, but older phones and many gallery apps can’t, because they lack HEVC support. When that happens, you don’t need to install anything — just use our HEIC to JPG converter in your browser, which keeps the file on your phone. For a permanent fix, ask iPhone-using friends to switch their camera to Most Compatible so they send JPGs in the first place.
Free tool · No upload
HEIC to JPG Converter
Convert your HEIC photos to JPG right in your browser — adjustable quality, batch convert, ZIP download. Your files never leave your device.